I had a BMG account at one time (for a couple of years in the early 90's), I actually used to order from them on occasion (years ago before the internet made it possible to order stuff). I remember one time I ordered a Dokken cd, and by mistake they sent me a Spanish language cd from some Mexical folk band. I spent hours trying to find a way to call the company and complain but they intentionally did not include a phone number with any of their mailers. So I had to "write" them and complain. They told me to send the cd back to them and they would replace it. I sent the cd back and paid to ship it myself. They sent me the cd I should have recieved the first time and also sent me another bill for shipping the replacement. I returned their bill with a letter explaining why I was not going to pay it and telling them to cancel my membership.
They continued to send me monthly mailers and I ignorned them. Well if you did not fill out the cards and mail them back they automatically send you the "cd of the month". So I started marking the the cds "return to sender" and dumping them back in the mail. BMG sent me a nasty letter telling me I was "contractually obligated" to fill out the card, or pay for the "cd of the month". I wrote them an equally nasty letter reminding them I had cancelled my account months prior, and that I would consder any cd's they sent to me beyond that day to be a "free gift" for putting up with their lousy customer service department.
I never heard from them again.
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"I used to be indecisive.......... Now I'm not sure."
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Subject: $6.99 Cds 
Mon Jan 11, 2010 6:00 pm
